Website Terms

The short version

• These Terms cover your use of hireteamup.com. If you are a client, your signed service agreement with us sets the terms of our services and takes priority over anything here.
• TeamUp helps accounting and bookkeeping firms hire university-qualified professionals based in the Philippines. We are never the employer of the people we place.
• Candidates never pay TeamUp a fee.
• Our articles, Salary Guide and tools are general information, not legal, tax or employment advice.
• Nothing in these Terms removes rights you have under consumer law in your country.
• Questions? Email hello@hireteamup.com.

1. About these Terms

Who we are. hireteamup.com is run by TeamUp LLC ("TeamUp", "we", "us"), a company registered in Wyoming, USA.

Who these Terms apply to. Anyone who visits or uses our website, including accounting firms looking to hire ("clients") and people looking for work ("candidates").

Agreeing to these Terms. By using our website, you agree to these Terms. If you use the website on behalf of a business, you confirm you are authorised to accept these Terms for that business. If you don't agree, please don't use the website.

Age. You must be 18 or older to use our website or apply for roles through us.

Your signed agreement comes first. If you are a client, we provide our services under a separate service agreement you accept through our proposal process. If that agreement and these Terms ever disagree, the agreement wins.

2. What TeamUp does

We help accounting and bookkeeping firms in the US, Australia, Canada and the UK hire professionals based in the Philippines. We offer two services:

• Recruitment. We find, screen and introduce candidates. You interview them and decide who to hire.
• Success Partner. Recruitment, plus ongoing support after the hire starts. Under this service, the person you hire is employed by our employer of record partner, which handles their employment contract, payroll, benefits and legal compliance.

We are never the employer. Under either service, the person hired works as part of the client's team, under the client's direction. TeamUp does not employ, manage or supervise them.

3. If you are a client

• Fees, guarantees and refunds are set out in your proposal and service agreement, not on this website. Prices, examples or figures on the website are a guide only and are not an offer.
• Hiring decisions are yours. You make the final decision on who to hire, and you are responsible for managing their day-to-day work.
• Candidate information is confidential. When we share candidate details with you, use them only to assess and hire for your role, keep them secure, and don't pass them on to anyone else.

4. If you are a candidate

• We never charge you. TeamUp does not charge candidates any fee, at any stage. If anyone asks you for money in TeamUp's name, contact us.
• Be accurate. The information you give us, including your CV, qualifications and work history, must be true and complete.
• Our process. We may ask you to complete skills tests, interviews and checks, such as reference and police clearance checks. We explain each step before it happens.
• No guarantee of a job. Applying through TeamUp does not guarantee an interview or an offer. Job offers come from the client or the employer of record, not from TeamUp.
• Sharing your details. We share your profile with clients who are hiring for roles that suit you. Our Privacy Policy explains how we handle your information.

5. Using our website

Please don't:

• use the website for anything unlawful, misleading or harmful;
• try to hack, disrupt or overload the website;
• copy or scrape content or data using automated tools; or
• pretend to be someone else, or submit information you don't have the right to share.

Our content. The text, graphics, logos, guides and other material on the website belong to TeamUp or the people who licensed them to us. You may view, download and share it for your own information, with credit to TeamUp. You may not sell it, republish it as your own, or use our name or logo without our written permission.

What you send us. If you send us feedback or ideas, we may use them to improve our services without owing you anything. We will only publish your name, testimonial or story with your permission.

Links to other websites. We link to other websites for your convenience. We don't control them and aren't responsible for their content or how they handle your information.

Website availability. We aim to keep the website running smoothly, but we can't promise it will always be available or error-free. We may change or remove content at any time.

Contacting you electronically. We will communicate with you by email and through the website. These communications count as "in writing" for legal purposes.

6. Information on our website is general

Our articles, Salary Guide, downloads, quizzes and other tools give general information to help you plan. They are not legal, tax, employment or financial advice, and they don't consider your circumstances. Salary figures are estimates based on our market experience and can change. Get professional advice before making decisions that rely on them.

7. Our responsibility to you

Our services. Our responsibility for the services we provide is set out in your service agreement.

Our website. The website is free to use. To the extent the law allows, we are not responsible for losses caused by relying on general information on the website, by the website being unavailable, or by other websites we link to. We are also not responsible for indirect losses, such as lost profits or business opportunities. Our total responsibility for any claim about use of the website is limited to US$100.

Your consumer rights. Some laws give rights that can't be excluded by contract. These include the Australian Consumer Law, New Zealand's Consumer Guarantees Act and Fair Trading Act, and UK and Canadian consumer protection laws. Nothing in these Terms limits those rights where they apply to you.

Ending access. We may suspend or block access to the website for anyone who breaks these Terms.

8. Your privacy

Our Privacy Policy explains what information we collect, why, who we share it with and your rights. It forms part of these Terms.

9. If something goes wrong

1. Talk to us first. Email hello@hireteamup.com and we will try to resolve it within 30 days.
2. Mediation. If we can't agree, we will both try mediation before going to court.
3. Law and courts. These Terms are governed by the laws of Wyoming, USA, and disputes go to the courts of Wyoming. If consumer law in your country gives you the right to bring a claim locally, that right is not affected.

10. Changes to these Terms

We may update these Terms from time to time. We will change the "Last updated" date at the top and, for significant changes, post a notice on the website. Changes do not affect any signed service agreement unless you agree to them.

11. General

If any part of these Terms can't be enforced, the rest still applies. If we don't enforce a term straight away, we can still enforce it later. These Terms and your signed service agreement (if you have one) are the full agreement between us about the website.

12. Contact us

TeamUp LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801, USA
hello@hireteamup.com